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Tell Me What You've Told Me: Communicating Total Rewards

Wednesday 07 October 2009

In the recent edition of WorkSpan, a highly respected American total rewards magazine, there featured an article by Marc Moschetto, Director of Product Marketing at Workspace, which we felt was worth sharing with our readers.......

"Savvy organizations know employees aren't thinking holistically about their total rewards, so they proactively provide their workforces with total rewards statements. These documents contain a summary of total compensation including salary, bonus, stock and the value of benefits paid for by the company. Whether delivered annually as colourful printed brochures or readily available for download from the company's HR portal, total rewards statements are intended to create appreciation for the compensation and benefits the employer provides. It's like receiving a more impactful version of a pay check stub, with far more information and, often, the option to take relevant actions.

....The key is to create positive buzz and generate excitement about the upcoming launch of a new, preferably self-service solution that will offer employees both power and choice. The benefit is that with awareness comes consensus-building, and if employees begin to understand the myriad benefits of total rewards, they will be more understanding if the company's overall vision includes reducing costs.

Note, however, that if total rewards statements are only deployed annually, such as through a printed statement mailed to the home address, the impact quickly fades. If employees can be reminded of their total rewards more regularly - quarterly, monthly or even on demand via a Web-based solution - the impact is greatly increased. Additionally, the organization gains a foothold from which to communicate with the workforce and, through the organizational view of this data, make necessary changes."

Reference: Workspan issue 08/09 (WorldatWork : The Total Reward Association)
www.worldatwork.org
Author: Marc Moschetto at Workspace in Waltham, Massachusetts, USA.

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